Many factors are at play when you recall email in Outlook, such as the email’s read status, whether you sent the email to a private or public folder, and more. When an email recall fails, both the original and recall message remains in the recipient’s inbox. Why? The success or failure of the email recall depends on the recipient’s Outlook settings. From the image below, the top email is ideal for a recall as it was sent to a Microsoft Exchange account.Įmail Recall Results Factors Causing Email Recall FailureĪn email recall may not work 100% of the time. Navigate to your Sent Items folder, select an email you’d like to recall and open it. Imagine unintentionally sending a vulgar email to a public folder or mailbox-awkward, right? Well, you can still take it back with the Outlook email recall feature by following the steps below.Ģ. If you’re using Outlook with an IMAP or POP account such as, ,, or other web-based email services, you can’t recall email with Outlook.
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